Hard Disk Error

[2320]

Product Name :HP Notebook - 15g-dr0008tu

Smart Hard disk Error (301)

Please Help me .!

[The_Fossette]

@2320,

I reviewed your post and I understand that you are getting Smart hard drive error when you start the computer.

Don’t worry, I assure you I will try my best to get this sorted.

Usually, you get the Smart hard drive error when the hard drive is not functioning correctly. I recommend you run a test on the hard drive following the steps in the below article.

https://support.hp.com/in-en/document/c03467259

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[2320]

I test the hard disk but it failed and showing error with

24 digit error code

how do i resolve it

[The_Fossette]

@2320

It looks like the hard drive on the computer is gone bad and you need to replace the hard drive to fix this issue.

I recommend you contact support and they will assist you with the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!