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J9M32UA#ABA
Microsoft Windows 10 (32-bit)

Hello My dauhters computer says that it has a hard drive 1 failure and comes up with Failure ID RW601T-7B78P8-MFPV6K-618K03 the other ID is for the system [E] Failure on the same computer ID RW601T-7B78P8-MFPV6K-608303

1 ACCEPTED SOLUTION

Accepted Solutions
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@cindercave

The error code indicates  the hard drive has failed/is failing and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc

Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

 

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

2 REPLIES 2
HP Recommended

@cindercave

The error code indicates  the hard drive has failed/is failing and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc

Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

 

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended
Thank you so much!!!
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