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‎07-11-2024 05:50 AM

HP Recommended

My screen says ‘preparing for automatic repair’ 

 

I turned it off and on again 3 times. 

I ran the ‘quick test’ and the result was 

Hard Drive Short DST Check: FAILED

 

help! 

Category:
3 REPLIES 3

‎07-11-2024 06:09 AM

HP Recommended

You will need to install a new hard drive and reinstall the operating system.

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‎07-13-2024 09:54 AM

HP Recommended

How do I reinstall a new hard drive? How much might this cost? 

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‎07-13-2024 10:13 AM

HP Recommended

You would have to provide the full model number or product number of your notebook in order for me to provide further guidance.

 

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

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