• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion #p7-1414
Microsoft Windows 8 (64-bit)
I'm getting a failure id: PGBTXA-0008KG-9XPKOK-60RJ03 on product id: H3Y99AA#ABS hard disk 1 not sure what to do operation disks are missing. Plz help
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

Short DST error indicates the hard drive has failed and will need to be replaced. If you are still in warranty HP will replace it. If not a retail SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.

If you do not have Recovery Media it can be ordered from HP.

https://support.hp.com/us-en/mediaorder/HP-Pavilion-p7-1400-Desktop-PC-series/5295962/model/5297007/...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

1 REPLY 1
HP Recommended

 

Short DST error indicates the hard drive has failed and will need to be replaced. If you are still in warranty HP will replace it. If not a retail SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.

If you do not have Recovery Media it can be ordered from HP.

https://support.hp.com/us-en/mediaorder/HP-Pavilion-p7-1400-Desktop-PC-series/5295962/model/5297007/...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.