• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-08-2022 02:00 AM

HP Recommended

My laptop was fine the day before..today it's telling me disk not installed yet it's there. Tried resetting the bios but that did not fix things..what can I do

Screenshot_20220208-115801_Gallery.png

 

3 REPLIES 3

‎02-08-2022 02:08 AM

HP Recommended

hello

you neet to run HDD test.

it seems that your HDD failed

1 person found this reply helpful
Was this reply helpful? Yes No

‎02-08-2022 03:54 AM

HP Recommended

Hi,

You will need to replace the Hard Drive and reinstall Windows on the notebook.

If you provide the exact model or product number of the machine we can provide a guide

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Let us know

David

Was this reply helpful? Yes No

‎02-08-2022 10:59 AM

HP Recommended

@Fundraiser_254 

The screen CLEARLY says the drive has failed -- so WHY would you think any BIOS stuff would magically fix that?

 

You could press F4 to run the disk test, but that would most likely only confirm the failure.

 

As already mentioned by @iomare you need to replace the failing drive.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.