Hard disk

[32029797]

hi so when I turn on my labtop it shows the smart hard disk  chuck has been detected immature failure Is that mean that my hard disk is DEAD cuz now I'm on quarantine and no one is open to fix my labtop is there anything I can do pls help me

[Lil_Boy_Blue]

Hi

MAKE BACKUPS AND RECOVERY MEDIA IMMEDIATELY.

[iomare]

Hi,

First, you should back up any important data to an external drive if you can still boot into Windows.

You should replace the drive and reinstall OS and software. You can do this quite easily on your own. It would also be a good time to upgrade to a 2,5" SATA3 SSD which would improve the performance of the notebook.

So what you need is a 2.5" SATA3 HDD

Example:

https://www.amazon.com/Seagate-BarraCuda-Internal-Drive-2-5-Inch/dp/B07H28QRKN/ref=sr_1_1?dchild=1&k...

or much faster SSD

https://www.amazon.com/Crucial-MX500-500GB-NAND-Internal/dp/B0786QNS9B/ref=sr_1_1?dchild=1&keywords=...

You can then reinstall Windows by performing a clean install (guide)

Download media creation tool from Microsoft on PC (different PC or before replacing drive), run and create a bootable pendrive with the OS on it. (there is an explanation on the Microsoft web page on how to create the pendrive). Create the drive with Windows 10 Home 64-bit edition. Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off the PC by holding the power button. Press the power button and immediately keep pressing ESC until the startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows.

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times.

 I recommend installing HP support assistant which will help keep your drivers up to date and much more. You can download the latest version from here.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

https://support.hp.com/us-en/product/hp-probook-645-g1-notebook-pc/5405407/manuals

Hope it helps,

David

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