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‎11-16-2019 12:12 PM

HP Recommended
Product: HP Notebook - 15z-af000 CTO
Operating System: Microsoft Windows 7 (64-bit)

My hard drive crashed and I can't recover my Windows 7 PRO.  How may I obtain a copy of this Operating Software?

3 REPLIES 3

‎11-16-2019 01:56 PM

HP Recommended

Hi:

 

HP does not sell recovery media for your notebook anymore.

 

The only place I know of where you can buy W7 Pro recovery media for your model would be from this vendor...

 

Check the product number of your PC to confirm the disk set is good for the product number your notebook has.

 

http://www.computersurgeons.com/search.aspx?searchterm=15z-af000

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‎11-19-2019 04:56 PM

HP Recommended

Good Evening,

Thank you for the information.  I contacted computer Surgeons.  They have the software I need to restore my system.  I have placed an order with them and should receive the software within the next couple  of days. 

Thanks again. 

Cary (Casey511)

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‎11-19-2019 08:32 PM

HP Recommended

You're very welcome.

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