Alison08 Honor Student
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Hard drive failed. 2TB to be replaced by 500 GB because it is "more stable".? Is this true?

Pavilion 15ab034AX
Microsoft Windows 8 (32-bit)

Notebook running very slow, barely ever used, so took it for a check and have been told the hard drive has failed. They want to replace A 2TB drive with a 500GB drive because they say it is more stable? 

 

Doesn't sound right to me.......

 

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Provost Provost
Provost
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Hard drive failed. 2TB to be replaced by 500 GB because it is "more stable".? Is this true?

Agreed. They are just trying to get you to take what they happen to have in stock. Run don't walk to another technician. 

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Alison08 Honor Student
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Hard drive failed. 2TB to be replaced by 500 GB because it is "more stable".? Is this true?

Thank you!!!
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