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Solved!

Hard drive failed. 2TB to be replaced by 500 GB because it is "more stable".? Is this true?

HP Recommended
Pavilion 15ab034AX
Microsoft Windows 8 (32-bit)

Notebook running very slow, barely ever used, so took it for a check and have been told the hard drive has failed. They want to replace A 2TB drive with a 500GB drive because they say it is more stable? 

 

Doesn't sound right to me.......

 

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Level 17
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Agreed. They are just trying to get you to take what they happen to have in stock. Run don't walk to another technician. 


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Thank you!!!
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