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I have an older Hp stream, can’t remember password and it won’t let me reset any way I’ve tried. I just need it to view a micro. SD card

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@Jarodc,Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Use a Password Reset Disk: If you previously created a password reset disk, you can use it to reset your password.

Try Safe Mode: Boot your HP Stream into Safe Mode. Sometimes, this can allow you to access recovery options by using an administrator account without a password.

HP Recovery Manager: If you are unable to access your account, consider using the HP Recovery Manager available in the boot menu to perform a system restore (note that this may lead to data loss).

Microsoft Account Recovery: If you've used a Microsoft account to log in, you can try resetting your password through the Microsoft account recovery website on another device.

 

Reference: HP PCs - Change or reset the computer password in Windows 10 | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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