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Honor Student
Posts: 2
Member Since: ‎03-19-2017
Message 1 of 3 (114 Views)

Have deleted the recovery media from my (D) recovery disc/partition. How can I retrieve it. ? cost.

Product Name: HP envy notebook 13-ab008na
Operating System: Microsoft Windows 10 (64-bit)

I have accidently deleted the recovery media from my (D) recovery disc/partition. How can I retrieve it and how much does it cost.

  Has.

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Member Since: ‎08-09-2015
Message 2 of 3 (87 Views)

Re: Have deleted the recovery media from my (D) recovery disc/partition. How can I retrieve it. ? co

@Hasfell

 

Hello;

Allow me to welcome you to the HP forums!

 

The ONLY way to rebuild the Recovery information is to do a complete factory reset using HP Recovery Media.

 

Presuming your PC came with Win10 preinstalled, you can order Recovery Media using this link:  http://support.hp.com/us-en/document/bph07143

 

Before using the media, read through this: http://support.hp.com/us-en/document/c00006110

Good Luck

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Honor Student
Posts: 2
Member Since: ‎03-19-2017
Message 3 of 3 (64 Views)

Re: Have deleted the recovery media from my (D) recovery disc/partition. How can I retrieve it. ? co

Thanks for your prompt and good help I have ordered a media recovery device,

   Hasfell.

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