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HP Recommended
HP Notebook 15-da1003no
Microsoft Windows 11

"Hewlett-Packard - USB - 11/11/2018 12:00:00 AM - 49.0.4395.18315" This update on my computer dont like.

The uppdate is failing!

My best regards

Gunnar Green

1 REPLY 1
HP Recommended

@Green51, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

If the Hewlett-Packard - USB - 11/11/2018 - 49.0.4395.18315 update keeps failing on your HP Notebook 15-da1003no running Windows 11, it usually means the update is either incompatible, outdated, or incorrectly being pushed via Windows Update.

Here's how you can resolve this:

Hide the problematic update

  1. Download the official Microsoft "Show or Hide Updates" Troubleshooter tool. 
  2. Run the tool and choose "Hide updates."
  3. Find and select "Hewlett-Packard - USB..." from the list.
  4. Finish the wizard. This will prevent it from reinstalling or attempting again.

Manually uninstall or block USB drivers

  1. Press Windows + X, then select Device Manager.
  2. Expand Universal Serial Bus controllers.
  3. Look for any entry with "HP" or the word "Unknown Device".
  4. Right-click and choose Uninstall device. Check the box that says "Delete the driver software for this device" if available.
  5. Restart your PC.

Run HP Support Assistant 

  • Download and install the HP Support Assistant from here. This tool can help you find and install the latest drivers for your notebook.

Check Windows Update 

  • Ensure your Windows 11 is up to date. Go to Settings > Update & Security > Windows Update and click Check for updates

Optional: Pause updates temporarily

  • Go to Settings > Windows Update > Pause updates for 1 week or more.
  • This gives you time to stop the loop and make other fixes.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.