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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-15-2017 10:20 AM

HP Recommended
Product: Pavilion dv6 2170ee
Operating System: Microsoft Windows 7 (64-bit)

The hard disk of my laptop seems to fail. Smart diagnostics says that there is a problem regarding the HDD. However, windows can't load and so I failed to backup the windows. I am planning to replace the HDD with a new one.
It would be very kind of you to tell me what to do for recovering the windows? Is it possible to install a new windows with the key provided at the back of the laptop?

Thanks

1 REPLY 1

‎03-15-2017 10:39 AM

HP Recommended

Hi:

 

If you can read all 25 characters of the W7 product key on your notebook's case, you can make your own plain W7 installation media., and use that to install W7.

 

This site claims to have genuine, unadulterated W7 ISO files for download...

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

 

Click on the link labeled Windows ISO Downloader.exe

 

You can use either the:

 

 Win 7 Home SP1 or the (Retail version, but the  OEM key on your PC's case will work with it)

 

 Win 7 Home SP1 COEM (This version would be for what HP would have used--System Builder)

 

N is for European Union (EU) countries.

 

K is for South Korean markets.

 

Then you can use this tool to transfer the file to a 4 GB USB flash drive or a DVD.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

 

Then install the drivers and available software from your notebook's support page.

 

http://support.hp.com/us-en/product/HP-Pavilion-dv6-2100-Entertainment-Notebook-PC-series/4041735/mo...

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