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‎08-09-2022 09:09 PM - last edited on ‎08-10-2022 08:24 AM by Retired

HP Recommended
Product: HP Stream 14-cb163wm Laptop PC
Operating System: Microsoft Windows 10 (32-bit)

Says no bootable device-insert boot disc

1 REPLY 1

‎08-10-2022 03:21 AM

HP Recommended

Hello @C-_ 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) First you have to check your (hard) drive

 

Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) If (hard) drive fails -> replace !

 

(3) Install <windows operating system>

 

You need another computer to prepare usb flash drive

 

--- Solution ---  A)

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

( All drivers from HP are already included here )

 

--- Solution ---  B)

Use the official Microsoft method:

https://www.microsoft.com/en-us/software-download/windows10ISO

 

After installation is done, download and install HP drivers

https://support.hp.com/us-en/drivers

 

(4) Please report your results

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