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HP Recommended
Pavillion 2 in 1 detachable screen
Microsoft Windows 10 (32-bit)

I am selling HPPavillion 2/1 Detachable. How do I clear and reset it? 

1 REPLY 1
HP Recommended

@Bnsworld 

There are two ways:

1) using built-in reset function

2) using external recovery media

 

Presuming that 1) will work, press the Esc key repeatedly while rebooting.  When you see the HP Startup Menu, press the function key indicated for doing the reset.  If this works, it will take a couple of hours or so, and when done and reboots, it will go into initial setup again.  At that point, power down the PC immediately.

 



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