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Student
Posts: 1
Member Since: ‎09-21-2012
Message 1 of 4 (13,338 Views)

How do I restore my HP G56 running windows7 to factory settings or get a new os product key?

Product: HP G56 # XG598UA#ABA Windows 7 64bit

 

I can no longer install windows updates because the computer itself claims I do not have a genuine copy of windows 7.  The laptop was purchased with all software installed from HP.  The exact error is "Windows 7 build 7601 This is not a genuine copy of windows"

 

Do I need to restore my computer to factory default or do I just need a new product key?

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Associate Dean
Posts: 5,903
Member Since: ‎01-21-2012
Message 2 of 4 (13,334 Views)

Re: How do I restore my HP G56 running windows7 to factory settings or get a new os product key?

[ Edited ]

Hi

 

Please find thelink given below might help you to resolve your issue.

 

 

Performing an HP System Recovery

Let us know how it goes!

"I work for HP."
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Manjunath
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Member Since: ‎01-07-2009
Message 3 of 4 (13,334 Views)

Re: How do I restore my HP G56 running windows7 to factory settings or get a new os product key?

[ Edited ]

Follow the instructions to re-activate your operating system found in this Microsoft Answers thread.

 

 

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If your problem is solved , please click the Accepted Solution button

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Student
Posts: 1
Member Since: ‎08-12-2015
Message 4 of 4 (4,313 Views)

Re: How do I restore my HP G56 running windows7 to factory settings or get a new os product key?

 Power on password

 

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