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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Probook 4540s

Hi, I've got a secondhand Probook 4540s from a shop near me which sells used laptops. At the time i got it it came with Windows 7 Professional 64bit. Everything was working smoothly, then I started updating the graphics card drivers  and other drivers in it (in hopes of improving perfomance) and it was around that time that windows started complaining that this version of windows is not genuine. (I think it was after i updated bios or something. or I used a non microsoft software to download microsoft updates because my microsoft update manager was not working)

 

So to the problem at hand now. I want to format my pc and for that I need windows product key right? I cant find it! It is not in the back of my laptop, not under the battery (The battery is seemed to be replaced) and I did not get any installation media along with the laptop.

 

Any idea how to get my windows product key? or do I even need one to install windows in this laptop (like win8)

I dont think the people at the shop can help me on this.

 

(Also,  the Probook 4540s does ship with windows installed right?)

 

 

8 REPLIES 8
HP Recommended

Hi,

 

Please try use the following tool to find out:

  https://www.magicaljellybean.com/keyfinder/

 

Right but only close because it can have one of the following options

 

Preinstalled:

  • Genuine Windows® 7 Professional
  • Genuine Windows 7 Home Premium
  • Genuine Windows 7 Home Basic
  • SUSE Linux Enterprise Desktop 11
  • FreeDOS

Regards,

BH
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HP Recommended

Hi,

 

E

edited since same answer as above

 

Let me know,

David

HP Recommended

Thank you for the reply.

 

I already tried that and the keyfinder says my key is - "HYF8J-CVRMY-CM74G-RPHKF-PW487" 

( I dont think this is a real key as there is some pirating technique associated with this key. Also when i tries to activate with it through cmd.exe it says that the key is blocked)

 

Running MgaDiag also gives me this partial key - "*****-*****-CM74G-RPHKF-PW487"

 

 

Here are the full reports.

 

Magic Jelly Bean Key finder -

                                                          Windows 7 Professional Service Pack 1
                                                          Product Part No.: X15-39655
                                                          Installed from 'Full Packaged Product' media.
                                                          Product ID: 00371-177-0000061-85953 match to CD Key data
                                                          CD Key: HYF8J-CVRMY-CM74G-RPHKF-PW487
                                                          Computer Name: USER-PC
                                                          Registered Owner: user
                                                          Registered Organization:

 

MGADIAG - 

 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85953
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {9431AE80-3C85-4517-A401-818F7FF2AAEF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.161011-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9431AE80-3C85-4517-A401-818F7FF2AAEF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85953</PID><PIDType>5</PIDType><SID>S-1-5-21-857159696-3288856871-3382474383</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ProBook 4540s</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68IRR Ver. F.61</Version><SMBIOSVersion major="2" minor="7"/><Date>20160603000000.000000+000</Date></BIOS><HWID>F1D93407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65988</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-000006-00-1033-7601.0000-0742017
Installation ID: 015471634772435220010072484062313782891320615054967963
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PW487
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 3/15/2017 1:44:24 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 3:15:2017 13:10
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


HWID Data-->
HWID Hash Current: OgAAAAEAAgABAAIAAAABAAAABwABAAEAonbWC36HHC+igcRZiLk+PVjnmFziefYjIlrW4gr3hquWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 17F6
FACP HPQOEM 17F6
HPET HPQOEM 17F6
MCFG HPQOEM 17F6
ASF! HPQOEM 17F6
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
FPDT HPQOEM 17F6
BGRT HPQOEM 17F6
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci

 

 

HP Recommended

Hey,

 

You probably have pirate Windows....If you are a home user... download another one with working key and you're ready to go 🙂

HP Recommended

I already tried that and the keyfinder says my key is - "[Personal Information Removed]

( I dont think this is a real key as there is some pirating technique associated with this key. Also when i tries to activate with it through cmd.exe it says that the key is blocked)

 

The only reason I tried to activate it through the cmd is because i get an error msg saying that "windows cannot access slui.exe" while trying through the usual methode.

HP Recommended

That is what I'm trying to do (I guess...) But how do i find the working key?

HP Recommended

Okey, Is there any way to know which OS my Laptop shipped with?

According to HP Support Assistant , my serial number- [Personal Information Removed]

                                                                  and  Product Number- C5E13ES#ABV

 

I'm guessing if it was shipped with windows 8, then I wont be needing a Microsoft Product key right?

HP Recommended

Hi, @Sarath22 :

 

Unless for some reason somebody removed the W7 product key sticker from your notebook's case, if there is no W7 product key, it is very possible your notebook came with W8 Pro, with a downgrade to W7 Pro from the factory.

 

If my assumption is correct, there should be a W8 product key in the BIOS.

 

I have zipped up and attached a little program that will find the product key in the BIOS.

 

If one exists, it should be for W8 Pro.

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