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‎04-29-2017 05:12 AM - last edited on ‎04-29-2017 09:33 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

How to get rid of the hacker's passward in my laptop?

1 REPLY 1

‎04-29-2017 07:20 AM

HP Recommended

Hello @GaryKL

 

Welcome to the HP Support forum. Thank you for posting.

 

I will try to help you fix the issue.

 

- Could you elaborate on what happened and what issue you experience now ?

What makes you believe there is hacker's password now ?  Any details will be helpful. Can you also take a picture or two of the issue you see now and post it back here ?

 

 

- Would you be able to post your full product number (PN) and your PC model name. Serial number (SN) is not needed.

Here is how to find the info >> https://support.hp.com/us-en/document/c00033108

 

 

Looking forward to your reply.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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