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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-03-2017 03:47 AM

HP Recommended
Product: HP Pavilion 15 Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

can you please help me to order a recovery disk for my laptop i lost all my HDD partitions and also the recovery partition and i tried to download recovery image from HP but i didn't found any solution about this so can you provide me with the information for odring a recovery disk

3 REPLIES 3

‎02-03-2017 05:54 AM

HP Recommended

Hi

 

I found this link that may help you

 

http://support.hp.com/in-en/document/bph07143

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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‎02-03-2017 06:12 AM

HP Recommended
This link is useful for Usa , Canada and Asia but I'm from middle east , Egypt so how can i order the recovery disk
And kindly informed that i lost the recovery partition so i'll not be able to use f11 to recover my os
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‎02-03-2017 09:03 AM

HP Recommended

Hi

 

In that case you will have to call the tech support number and have them place an order for you.

 

http://www8.hp.com/emea_middle_east/en/contact-hp/phone-assist.html

 

Egypt:
0800 000 0813

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No
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