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‎09-30-2021 06:35 AM

HP Recommended
Product: Hp 14s-dq2027nf
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone,

i need some help with my laptop. i just bought a Hp 14s i3 11th gen a few months ago. after a while using it i did a clean install windows 11 beta to try it out and used the method  given by Hp to load the driver during the installation process. it worked good for a while and suddenly crashed (blue screen), so i tried to do a clean install of windows 10 pro, at first the installation was going fine loading the drivers fine but when the installation started to count it gave an error.

 

so i started the clean installation again, but now i can't see the Nvme that is in my laptop when i check the bios. i see intel RST VMD drivers can't see any drives connected, when i open up my laptop the drive

 

is there (original one shipped with the laptop from Hp), i will at photos from my bios, maybe some of you can help me out ..

thanx in advance 

29278D4F-0F43-43C4-8ABD-E4D65AB5174E.jpeg

 

4D5BE45A-39ED-4E54-8A8B-24BB633B4C49.jpeg

 

996D273B-A7C2-458D-B14E-05EF2F10B250.jpeg

 

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