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HP Recommended

 

HP 240 G6 Bios update failed and loop in black screen.

 

Prod ID 5RB64LA


The latest version of Bios do not complete de update and keeps looping and restarting the notebook in black screen. I try others versions but also dont work, with same problem (looping).

The earlier version installed that works, is about 2017 and I dont remember the number of version, I suspect that was the first after manufacture, can you please send me the compatible version or the right file to update ?

IMG_8468.jpeg

IMG_8469.jpeg

3 REPLIES 3
HP Recommended

I cannot find any such HP notebook model in existence.

 

I can find a 240 G6 or a 242 G2.

HP Recommended

Sorry, is the HP 240 G6

HP Recommended

Hi:

 

Unfortunately, if you installed the latest BIOS update (F.58), you cannot go back to an earlier BIOS version according to the F.58 release notes:

 

support.hp.com/soar-attachment/715/col74887-ob-336143-1-ob-336143-1_sp155111_releasedoc.html

 

- Due to the security updates installed by this BIOS update, previous BIOS versions cannot be reinstalled after this BIOS update is run.

 

You can find all of the available previous BIOS update files by clicking to expand the Revision History section on the latest BIOS update support page:

 

HP 240 G6 Notebook PC Software and Driver Details

 

Have you tried making a USB BIOS recovery drive with the F.58 BIOS file?

 

If not, you may want to do that since you can't go back to an earlier BIOS revision.

 

Watch these videos for how to create and use a BIOS recovery flash drive with the W10 BIOS file.

 

You will need to use another Windows PC to make the USB BIOS recovery drive with.

 

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive:

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

 

 

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