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- HP Community
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- Notebook Operating System and Recovery
- Hp Elitebook 8740w Bios Administrator Password

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05-28-2018
05:37 PM
- last edited on
05-28-2018
05:44 PM
by
Cheron-Z
Hello, i need your help.
We are a company from Mexico, we bought 35 laptop Hp Elitebook 8740w from a recycle company in California US, but they all have a Bios Administrator Password. I wold like to know if you can provide a Master password to unlock some functions like camera and wifi because those are locked from bios. Thank you.
Example Serial Number:[edit]
Solved! Go to Solution.
Accepted Solutions
05-28-2018 05:59 PM
I see you are in need of HPBR.
Now the 8740w is listed as "Shotgun"
You decide if you want to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Chat >> https://support.hp.com/us-en/contact-hp
When talking to the HP rep ask them to escalate your service request.
Or download these files.
https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0
Insert clean USB flash drive.
Then run USB Image tool.
Choose the flash drive then click on RESTORE.
After restore remove flash drive.
Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”
At C:\OUTPUT type CD.. “Then hit enter”
Type HPBR “Then hit enter”
First thing is to save your settings.
Select #3 re-program.
Press “S” to save system information.
Type HPBR and hit enter.
Since your model is not listed select “SHOTGUN.”
After reboot repeat “SHOTGUN” a second time.
REO
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
05-28-2018 05:59 PM
I see you are in need of HPBR.
Now the 8740w is listed as "Shotgun"
You decide if you want to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Chat >> https://support.hp.com/us-en/contact-hp
When talking to the HP rep ask them to escalate your service request.
Or download these files.
https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0
Insert clean USB flash drive.
Then run USB Image tool.
Choose the flash drive then click on RESTORE.
After restore remove flash drive.
Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”
At C:\OUTPUT type CD.. “Then hit enter”
Type HPBR “Then hit enter”
First thing is to save your settings.
Select #3 re-program.
Press “S” to save system information.
Type HPBR and hit enter.
Since your model is not listed select “SHOTGUN.”
After reboot repeat “SHOTGUN” a second time.
REO
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.