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HP Recommended
Microsoft Windows 10 (64-bit)

The installer does not work on any computer7891F15C-CEDF-47F1-A1C4-B9311125CE94.jpeg

 

7 REPLIES 7
HP Recommended

Hi
Hopefully one of these documents will cover (and solve) your problem...

https://support.hp.com/ca-en/document/c00042629

https://support.hp.com/us-en/document/c02693833

ELSE  Post your   SKU:    please.

 

 

HP Recommended

No, it doesn't say anything about my problem. I follow these instructions initially

HP Recommended

SO THE SKU:  ????


Make, Model and OS please.
SKU: if possible

System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

HP Recommended

I tried running the installer on three different computers and all had the same problem. I tried using another flash drive but nothing works. I downloaded the installer for my HP 350 G1 for Windows 8.1

HP Recommended

This one

HP Notebook System BIOS Update (Intel Processors)

F.16 Rev.A9.9 MBAug 26, 2016Download

 

It is possible to open/extract the file with 7zip

 

S:\Downloads\sp77134>dir

Directory of S:\Downloads\sp77134

19/05/2019 11:56 <DIR> .
19/05/2019 11:56 <DIR> ..
04/08/2016 13:42 18,354,944 021B7.FD
08/08/2013 13:31 211,456 CaslDll.dll
19/05/2019 11:53 <DIR> CrisisFolder
14/08/2013 10:48 257,536 CrisisKeyDLL.dll
25/03/2013 19:39 231,936 FlsHook.exe
25/03/2013 19:39 195,584 FlsHookDll.dll
04/11/2010 18:36 944,664 FWUpdLcl.exe
19/08/2013 19:05 982,528 InsydeFlash.exe
20/08/2013 09:44 256 InsydeFlash.exe.hpsign
19/08/2013 19:04 1,626,624 iscflash.dll
10/04/2013 18:45 53,768 iscflash.sys
10/04/2013 18:46 75,016 iscflashx64.sys
15/01/2015 18:01 29,560 platform.ini
04/11/2010 18:36 1,892,352 xerces-c_2_7.dll
13 File(s) 24,856,224 bytes
3 Dir(s)

 

S:\Downloads\sp77134>dir crisisfolder

Directory of S:\Downloads\sp77134\crisisfolder

19/05/2019 11:53 <DIR> .
19/05/2019 11:53 <DIR> ..
05/11/2012 13:02 443,904 CryptRSA.efi
05/11/2012 13:02 259,072 CryptRSA32.efi
08/07/2013 14:53 850,512 HpBiosUpdate.efi
04/11/2013 06:13 15,546 HpBiosUpdate.log
08/07/2013 14:54 256 HpBiosUpdate.s09
08/07/2013 14:55 256 HpBiosUpdate.s12
08/07/2013 16:14 256 HpBiosUpdate.sig
08/07/2013 14:53 820,784 HpBiosUpdate32.efi
08/07/2013 14:55 256 HpBiosUpdate32.s09
08/07/2013 14:55 256 HpBiosUpdate32.s12
08/07/2013 16:14 256 HpBiosUpdate32.sig
11 File(s) 2,391,354 bytes
2 Dir(s)

 

Normally a copy of the BIOS is on the HDD and is used as a backup.

Try copying to a USB.

 

NO SKU:    no certainty with any help.

HP Recommended

I'm just trying to create a flash drive to restore the BIOS on my laptop. A question on the program. I know what program to download, I know how to use it, I just can not work with. The longer button is active and all I need to do is figure out how to fix it

HP Recommended

Hi

Well I'll step back then.

Sometimes these BIOS files just don't work, this particular one claims to be for 2 Main Board types

PlatformName1=21B7
PlatformName2=21B8

 

but is probably only the 021B7.FD is present, and if you have the B8 version it probably wont work.

I would have aslo told you this...

ESC  and then F1 get's you here.Mine is a 8130.

 

 

 

AND only an 8130 BIOS should work.

 

But I wont, I'll stop trying to help.

 

BYEEEE.

 

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