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03-08-2023 11:15 AM
Help!? My computer went to BSOD and I tried OS windows vista which was a mistake, internet drivers don't work, I used to have windows 10 on it when BSOD happened. I proded my computer through the command prompt until I got the boot to turn back on. How do I get windows 10 back? Or anything back? Drivers etc? Thanks guys!
03-08-2023 11:41 AM
You can use the HP cloud recovery tool and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.
Here is an info link for how to use the utility.
Since you have to use the utility on another PC, you will need to enter your PC's product number in the tool's search window in order to proceed to make the recovery media.
Your PC's product number is: 3WF48UA#ABA
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