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‎08-31-2023 10:51 AM

HP Recommended

l my HP laptop has not been working for a year. It’s been having problems such as not wanting old files or just anything things are running slowly I tried resetting my PC it’s clean so that I can like maybe start new because I really have nothing on it. The reset button does not wanna work. This has been a problem that I’ve had like a year ago, I’ve tried resetting it twice in the past couple of days today. It is now on a black loading screen that has the HP logo and the word welcome with a loading circle. How do I fix this? 

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