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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-04-2021 07:47 PM

HP Recommended
Product: Hp spectre

My computer has been unable to charge more than to about 5% for a while (and is unable to charge when turned on) and is also

unable to hard reset so I tried to factory reset it. Now it will not turn on unless plugged in and when it turns on (which I can tell from the power button and cap lock key) the screen is black. 

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