dahc1991 Tutor
Tutor
11 0 0
Message 1 of 6
259
Flag Post
HP Recommended

Hp stream enter administrator password or power password

11-d010wm

hello,

 

I have a hp stream  model number 11-d010wm. that my kid has forgotten the password. im not sure why but it now wont let me do a system recovery or even get in to the bios. ive tried all the F keys during start up and nothing. all i get is a message saying enter administrator password or power password (which i dont know). i try some random passwords and eventually i get a system disabled screen with the error message saying [ i 54723220 ]. please let me know if there is some sort of solution for this. i dont need anything on the computor so just wiping it fresh would be fine if nessessary. 

 

 

thanks,

 

chad

Tags (1)
5 REPLIES
Provost Provost
Provost
21602 2863 7078
Message 2 of 6
257
Flag Post
HP Recommended

Hp stream enter administrator password or power password

@dahc1991

 

Enter   41681806

****Click the Blue thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

Microsoft Registered Refurbisher and Registered Microsoft Partner
Reply
0 Kudos
dahc1991 Tutor
Tutor
11 0 0
Message 3 of 6
243
Flag Post
HP Recommended

Hp stream enter administrator password or power password

i entered that and it said invalid password

 

not sure what to do

 

???

Reply
0 Kudos
Provost Provost
Provost
21602 2863 7078
Message 4 of 6
231
Flag Post
HP Recommended

Hp stream enter administrator password or power password

@dahc1991

 

Recheck your code???

 

REO

****Click the Blue thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

Microsoft Registered Refurbisher and Registered Microsoft Partner
Reply
0 Kudos
dahc1991 Tutor
Tutor
11 0 0
Message 5 of 6
226
Flag Post
HP Recommended

Hp stream enter administrator password or power password

i did. let me explain a little better.

 

so i turn the computer on and i am un able to get in to the bios or anything.

 

then im prompted with  administrator password or power password

 

i entered the pass word you gave me  (41681806)

 

it says invalid, i tried the same password you gave me 3 times and then got a  system disabled message [i 54723220]

 

not sure what to try next i just wanna wipe it clean.

Reply
0 Kudos
Bigo4015 Honor Student
Honor Student
4 0 0
Message 6 of 6
99
Flag Post
HP Recommended

Hp stream enter administrator password or power password

I am in the same boat as you and dont know what to do other than pay HP support and hope they can fix the problem

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation