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I cannot get access to Windows only through Pause Startup and it takes 20 minutes before I can push

HP Recommended
Pavilion 7g
Microsoft Windows 7 (64-bit)

Hi HP Community

 

I am having a hard time with my HP laptop Pavilion g7. It takes 20 minutes to get through to Windows. In the left corner, I get a little message saying ESC ... Pause Startup. After 20 minutes, I get through to a site where I can choose between Bios Setop and five other options. And below the options, I am told to push Enter to get to Windows. What is going here? Is something wrong with the Bios setup?

 

I hope you can help me with this irritating problem!

Best, Soren

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HP Recommended

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html


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