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‎08-05-2022 10:48 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8U5AV)
Operating System: Microsoft Windows 11

My computer runs and passes all the tests but makes unwanted buzz noises . I don't have a failure code so I could send my laptop to repair. And when I went to a certified repair center that hp provided me they told me they don't work with hp.

Category:
1 REPLY 1

‎08-05-2022 11:04 AM

HP Recommended

Hello @Alper123 

 

Sorry to hear that you are having problems ... 

 

To help you I need to know the product number (p/n) of your notebook !

 

You will find this information on the back/rear of your notebook in small alphanumeric letters.

The product number (p/n) is legally allowed information about the computer. This is not sensitive data.

It is allowed to publish it in public.

 

or

 

press [windows key] + r

( run command )

msinfo32

copy / paste the System SKU value and BIOS Version/Date value

msinfo32msinfo32

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