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HP Laptop PC 15-dw3000 (1A3Y0AV)

I purchased new HP Laptop with original windows but recently it got corrupted due to some issue, now how can I get back my original windows again? I can not find any option for that. Please guide. 

Thanks in Advance

1 REPLY 1
HP Recommended

Hi, 

You can create a USB drive with the HP cloud recovery tool to reinstall the OS on your notebook

https://support.hp.com/us-en/document/ish_4511095-4511141-16

 

You can also create a USB drive with the same version as Windows (Windows Home) installed directly from Microsoft on a different PC and then use it to reinstall the OS. You do not need the product key as it is in the firmware.

https://www.microsoft.com/software-download/windows11

 

Hope it helps,

David

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