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‎03-17-2020 01:54 AM

HP Recommended
Product: Laptop 15, 3T85VC13
Operating System: Microsoft Windows 10 (64-bit)

I have a blinking white light at my Laptop 15, 64 bit win 10, charge port. Ran windows Support Assistant and did all the emptying and deleting. Checked battery and was ok.  Did online search at HP was referred to my printer. Checked printer, hp desktop 2622 and everything was ok. Printed something and printer assistant was ok. No more updates available. What's wrong with it.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-19-2020 09:11 AM

HP Recommended

@skipi,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the charging light is blinking.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Is the battery getting charged?

Have you checked with an alternate adapter?

 

Meanwhile, I recommend you update the BIOS and the chipset driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-19-2020 09:11 AM

HP Recommended

@skipi,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the charging light is blinking.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Is the battery getting charged?

Have you checked with an alternate adapter?

 

Meanwhile, I recommend you update the BIOS and the chipset driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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