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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
174
Flag Post

Solved!

I have a failure id

HP Recommended
HP Pavilion x360 Convertible
Microsoft Windows 10 (64-bit)

It is QBR393-7T7A1H-GXGJLK-61D403

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Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Full Test Failure, means the hard drive needs to be replaced, and the operating system reinstalled.

 

Consult the service manual for your specific model x360 notebook for the hard drive removal and replacement procedure.

 

 

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