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HP Recommended
HP Pavilion x360 Convertible
Microsoft Windows 10 (64-bit)

It is QBR393-7T7A1H-GXGJLK-61D403

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Full Test Failure, means the hard drive needs to be replaced, and the operating system reinstalled.

 

Consult the service manual for your specific model x360 notebook for the hard drive removal and replacement procedure.

 

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Full Test Failure, means the hard drive needs to be replaced, and the operating system reinstalled.

 

Consult the service manual for your specific model x360 notebook for the hard drive removal and replacement procedure.

 

 

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