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HP Recommended
Stream window 10
Microsoft Windows 10 (64-bit)

I have hp Stream laptop. I m try to factory reset my laptop but it fails and saying reset fail no change made

I'm selling the laptop and I need to do reset the laptop

5 REPLIES 5
HP Recommended

Hi

Some HP Streams have 32 GB of storage.

This is usually not enough to enable a Factory Fresh Reset.

 

You must delete almost every-thing from storage until you get 12 GB free and try and make a USB or use the F11 option.

 

https://www.microsoft.com/en-us/software-download/windows10

HP Recommended

Cant get 12 gb free storage,  

HP Recommended

Hi

Well try

Windows-Administrative-Tools    Disk Cleanup.

 

https://support.microsoft.com/en-us/help/4026616/windows-10-disk-cleanup

 

 

HP Recommended

I did the disk cleanup but im just able to get 6gb free on28 gb 

HP Recommended

Hi

Try and make a W10 USB, but it may not actually complete.

https://www.microsoft.com/en-us/software-download/windows10

 

I use cmd.exe a command prompt

 

WinKey + R  a little box appears

 

type cmd.exe dir

 

OR 

Windows System    Command Prompt

Right Click,   MORE   run as Administrator

 

 

Then type

cd..

cd..

cls

 

Which should give clear box.

 

NEXT type  del c:\*.tmp /s


C:\>del c:\*.tmp /s
Deleted file - c:\Program Files (x86)\OpenOffice.org 3\share\uno_packages\cache\uno_packages\97DC.tmp
Deleted file - c:\Program Files (x86)\OpenOffice.org 3\share\uno_packages\cache\uno_packages\A440.tmp
Deleted file - c:\Program Files (x86)\OpenOffice.org 3\share\uno_packages\cache\uno_packages\AA1C.tmp

 

If in doubt please ask.

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