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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- I have forgot my product key

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Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
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1 REPLY 1
05-18-2024 12:19 PM
The Windows product key is encrypted in your notebook's BIOS.
If you are having an issue with activating W11, see if this works:
Download and install the free Showkey Plus app from the Microsoft Store.
When you run the app, it should show you three things:
1. An 'installed' product key
2. A Windows OEM product key
3. The version of Windows the OEM key is good for.
The W10 OEM key is good for W11 too.
If the installed key is different from the OEM key, change the installed product key to the OEM product key in the PC settings menu and you should then be able to activate Windows.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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