I have purchased a laptop in 2020 and I lost its bill and now I want to sell my laptop and now I nee

[Atul1235]

I want to get a bill of my old laptop please help us

[Hawks_Eye]

Hi @Atul1235 

Welcome to the HP Support Community! We're here to help you get back up and running.

To get a copy of your old laptop bill in India, here are the most effective steps you can take:

How to retrieve your lost laptop invoice:

 

1. Check your email inbox

If you purchased the laptop online (HP Store, Amazon, Flipkart, Reliance Digital, etc.), search your email for terms like:

• “Invoice”
• “Order confirmation”
• “HP laptop purchase”
• “Tax invoice”

Look in your inbox, spam, and archived folders.

 

2. Log in to the retailer’s website

If you bought it online:

• Go to the retailer’s site.
• Sign in with the account used for purchase
• Check Order History or My Orders
• Download the invoice from there

 

3. Contact HP directly

If you bought it from HP or an authorized HP partner:

• Visit: HP India Contact Support
• Provide your serial number, purchase date, and your name
• Request a duplicate invoice or proof of purchase

 

4. Check with the physical store

If you bought it from a local shop:

• Visit or call the store with your laptop’s serial number
• Ask if they can reissue the invoice or provide a stamped copy

 

5. Use HP Support Assistant to find your serial number

• Press Windows + S, search for HP Support Assistant
• Open the app and find your device details, including serial number and product ID

Let me know your laptop model and where you purchased it (online or offline), and I can guide you more specifically.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye