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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- I lost my "HP 3 Year Accidental Damage Protection w/ Pickup ...
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07-15-2017 06:25 PM
The problem is that I got my computer, with the accidental damage protection software in a padded envelope. Great, right? But I was in between emails at the moment and hadn't set up a new one and so I stalled and procrastinated setting it up. I left it on my dining room and, lo and behold, I can no longer find it after returning from vacation. I've looked everywhere for a couple days, and it's really nowhere to be found. It was probably accidentally thrown in the recycling (I know, I'M STUPID.) or permantantly misplaced. What I was wondering is, is it possible to get another warranty, seeing as I lost the one I was supposed to use? I have the full purchase receipt and the product number, but I know that this will look like I'm trying to scam HP or whatever. I honestly just don't want to have to pay another 300 dollars because I was stupid. So, is there any way I can get the "HP 3 Year Accidental Damage Protection w/ Pickup and Return Service and LoJack for Consumer Notebook" warranty, as I've lost mine? Perhaps there's someone I could call to talk this out with? Thank you!
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07-15-2017 06:41 PM
There are two numbers listed on the Care Pack pages-surely one can help straighten it out:
http://www8.hp.com/us/en/services/consumer/services-overview.html
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
07-15-2017 06:41 PM
There are two numbers listed on the Care Pack pages-surely one can help straighten it out:
http://www8.hp.com/us/en/services/consumer/services-overview.html
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
07-18-2017 10:45 AM
It turns out the computer comes with the warranty pre-installed. I called 1-866-724-8600 and straightened everything out. In the package you get, it supplies you with the the number you call access your warranty. They supplied me with this number.
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