08-14-2019 12:49 AM
I lost my recovery disk
How can I download my recovery disk?
08-14-2019 05:23 AM
The cloud recovery media is not available for this Unit
Please Contact HP support in your region.
I am an HP employee.
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08-14-2019 06:28 AM
You could download Windows 7 iso from here
Create a bootable USB or DVD with the iso and then use the product key on the sticker of your notebook to perform a clean install.
Hope it helps,