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Microsoft Windows 11

i just recently started to observe sudden shutdown in my G1 840 EliteBook, it lasts at least 2 hours but since it started this behavior, my pc shutdowns at 60% and do not turn on unless i plug in the adapter,, its frustrating 

i don't know what's going on, the drivers are all to date, and the battery shows that it still has juice,but it keeps shutting down at 60 percent and doesn't on unless i plug adapter 

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