01-05-2010 11:22 AM
I have a HP Pavillian Notebook. When I first got it I gave a password to get in. I live alone now and had no reason to use a password. So I went in and checked to remove the password entrance. The next day I turned on my laptop and it went to the sign-in page as usual so I entered my password and it said that was the wrong password. I had the same password for 3 years and used it daily so I knew something was wrong. I have been locked out of my laptop for 3 days. Can anyone help me? Is there a backdoor password I can use to get in to my laptop? Thank you for helping me.
01-05-2010 08:43 PM
what you can do with windows vista if you have that operating system is run a restore backto before you changed your password and it should be that old password. to do that you can shut it down and when you turn it on tap F11 and boot into the recovery manager. once booted into the recovery manager hit advanced options and choose the microsoft system restore option and hit next. the hit next again and then it will boot into the system restore screen and choose a date. if that does not work you would need to run a recovery on the notebook to take it back to factory settings or possibly a 3rd party can remove it with a program.
08-26-2012 10:05 AM
havn't used my Pavillion for awhiile and apparently forgot the password. Always used the same one and don't recall reason to change it, but cannot sign in. i have 2009 windows 7 home
08-26-2012 12:23 PM
i had a problem recnrly too with being locked out of simple pass and we found out that an update that was ran the previous day saturday got interrupted and so allof them had to be unistalled remotely and then they had to tellme how to hide the installs so it wouldnt happen again. you might have to have the hp assistant and people help you like they did me?! hope that helps!
11-04-2013 04:29 PM - last edited on 04-20-2016 10:08 AM by OscarFuentes
Hi stu59. Where exactly is it asking you to sign in. Is it after the Windows logo, or as soon as the computer starts (BIOS)? What is the model number of your notebook? What version of Windows are you running?
<How Do I Find My Notebook Model Number>: http://support.hp.com/us-en/document/c00033108
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
09-19-2016 10:53 AM - edited 09-19-2016 11:01 AM
I have also been locked out of me HP Pavillian. My PIN number is incorrect and my finger swipe is unverified. How do I get passed this?
I am running Windows 10
- HP PCs - How to Change or Reset Password (Windows 10)
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP PCs - How to Reset Your Computer to Factory Settings (Windows 10, 8, 7)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)