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HP Recommended

Please help me with links to BIOS and usb Recovery media

3 REPLIES 3
HP Recommended

Sorry, but no one will be able to answer your question without you providing the full model number or product number of your notebook.

 

Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | HP Support

HP Recommended

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HP Recommended

Below is the link to the latest BIOS update HP has for your notebook:

 

HP Stream 11-ak0000 Laptop PC Software and Driver Details

 

HP has withdrawn support for the Cloud recovery tool since your notebook's model series is more than 5 years old.

 

Your only option to reinstall Windows would be to clean install W10 or W11 by making a bootable USB installation flash drive with the W10 or W11 media creation tool from the links below.

 

Download Windows 10

 

Download Windows 11

 

After W10/W11 has completed installing, you can install the drivers and available software from the support page.

 

HP Stream 11-ak0000 Laptop PC Software and Driver Downloads | HP® Support

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