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‎09-01-2025 05:43 PM - edited ‎09-01-2025 06:13 PM

HP Recommended

My Hp device was shipped to me and appears to not have windows activated or not have a valid windows key. Can someone help me with this? 

CaptainShibe_0-1756772002043.png

 

My device is an OMEN Transcend Gaming Laptop 14-fb0xxx. 

CaptainShibe_0-1756771248934.png

So far I can use all the features on my computer; I just have an annoying watermark telling me to activate windows (go to settings to activate windows). 

 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-01-2025 06:56 PM

HP Recommended

HP would not have sold that model PC with W11 Enterprise.

 

That OS is only available to corporations for business class PCs.

 

The PC probably came with W11 Home.

 

Download and install the free Showkey Plus app from the Microsoft Store.

 

ShowKeyPlus - Free download and install on Windows | Microsoft Store

 

If the PC came with Windows from HP, the Showkey Plus report should show a Windows OEM product key and the version of Windows the key is good for.

 

Once you have that information, you will be able to install the correct version of Windows that will activate with the OEM product key in the notebook's BIOS.

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3 REPLIES 3

‎09-01-2025 06:56 PM

HP Recommended

HP would not have sold that model PC with W11 Enterprise.

 

That OS is only available to corporations for business class PCs.

 

The PC probably came with W11 Home.

 

Download and install the free Showkey Plus app from the Microsoft Store.

 

ShowKeyPlus - Free download and install on Windows | Microsoft Store

 

If the PC came with Windows from HP, the Showkey Plus report should show a Windows OEM product key and the version of Windows the key is good for.

 

Once you have that information, you will be able to install the correct version of Windows that will activate with the OEM product key in the notebook's BIOS.

1 person found this reply helpful
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‎09-02-2025 05:39 AM

HP Recommended

I tried this and got the error message displayed in this screenshot: 

CaptainShibe_0-1756813169011.png

 

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‎09-02-2025 06:06 AM

HP Recommended

What does the Showkey Plus report indicate?

1 person found this reply helpful
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