I need to get to the printer and desktop info to fill in that was asked.

[GGAlaska]

I am told by the computer that the printer needs the name of my computer, I t says that you will use old email address which was yahoo.  I was sick when all of this was going on and now that I am back at the computer am having to change my email address's.  My new e-mail address is https//:[edited]   

[Riddle_Decipher · Accepted solution]

@GGAlaska

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you attempted any steps on your own before posting on the HP Forums?

Are you referring to the HP Connected Account registration?

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

Eager to help!

If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!