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HP Recommended
HP Pavilion dv7-4031tx Notebook PC
Microsoft Windows 10 (64-bit)

Hi,

 

I no longer have HP Recovery Manager because I had to do a clean installation at Windows 10. I still have the HP Recovery and HP Tools Partitions but I can no longer access them. How can I install HP Recovery Manager to reinstall all the software and more that came it when I bought it?

 

Thanks,

Daniel

2 REPLIES 2
HP Recommended

@Daniel-Au 

 

Your machine could be 10 years old by now and probably it came with Windows 7 therefore HP Recovery Manager won't work in this case.

 

Your machine runs Windows 10 now, you can re-install Windows 10 any time using

               https://www.microsoft.com/en-us/software-download/windows10

 

Regards.

             

BH
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HP Recommended

Thanks for you response. My machine is in fact, ten years old and I understand Recovery Manager isn't supported by HP anymore. Before I had to do the full reset, I had access to all of the original software that came with the machine when I bought it and I was wanting to reinstall that software which is why I want access to the Recovery Manager so I can access the software that is still on the Recovery Partition. Without the Recovery Manager, I can't access the that partition to reinstall the software.

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