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‎08-10-2019 09:08 AM

HP Recommended
Product: CND8301WGV
Operating System: Microsoft Windows 10 (32-bit)
  • I recently bought a new laptop but somehow its case got cracked.......the device is under warranty period.... What should I do.....can the case be replaced and if yes how much will it cost
1 REPLY 1

‎08-10-2019 03:14 PM

HP Recommended

@Mridul5 

 

Sorry, but this is just a self-help forum staffed mostly by volunteers and we are neither able, nor permitted, to provide any repair estimates.

 

Since your PC is still under the original warranty, you need to contact HP Customer Support directly and discuss this situation with them.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!



I am a volunteer and I do not work for, nor represent, HP
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