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‎09-13-2025 08:22 AM

HP Recommended
Operating System: Microsoft Windows 11

EllaEverdeen_0-1757773015088.png

This is a picture of my home screen. I have updated my HP laptop (Windows 11 Pro) to the latest update and restarted too many times to count. But even if I'm on my laptop for a long time, the icons never load. At the bottom of the bar, I can still open the app and it functions just fine. But the app icon just never loads. Why? I'm connected to the WI-FI too.

 

2 REPLIES 2

‎09-13-2025 01:44 PM

HP Recommended

Greetings @EllaEverdeen 

 

It looks like your PC may have a corrupted icon cache.

 

Try the troubleshooting steps at this Site.

 

Let the Forum know how it goes.

 

Regards

 

 

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‎09-15-2025 05:46 AM

HP Recommended

LoL. Funnily enough, I just messed it up. The first one didn't work and I jumped to number three and deleted the bar on the bottom of my screen. Had to restart my computer which fixed the bar thing. But I found out clicking and dragging the actual app from my folder into my home screen works. You just need to update the icons in a way by just replacing them. 

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