GrahamLo Top Student
Top Student
2 1 0
Message 1 of 3
Flag Post

Solved!

Im trying to create a recovery usb stick for windows 10

Envy 13-ad0
Microsoft Windows 10 (64-bit)
Im using the HP recovery manager software on the pc and have inserted a brand new unused sandisk 16Gb usb stick. The machine has been stuck on the 'Prepare Disk' step for about 2 hours. What do I do now? The software said I only get one chance of creating a recovery usb, but it doesnt appear to be doing anything.
2 REPLIES
Provost Provost
Provost
70576 8482 18237
Message 2 of 3
Flag Post

Solved!

Im trying to create a recovery usb stick for windows 10

@GrahamLo

 

Please wait, it may take longer than 2 hours but WHY you only use 16GB. I don't know what is your Envy 13-ad0 but 16GB could be not enough.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
0 Kudos
Highlighted
GrahamLo Top Student
Top Student
2 1 0
Message 3 of 3
Flag Post

Solved!

Im trying to create a recovery usb stick for windows 10

Hi, the recommended USB size was 13Gb but no larger than 32Gb. I waited for another hour and then terminated the process in task manager. I then tried another USB stick and all was fine. The brand new USB stick was faulty! Thanks
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation