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‎02-28-2020 10:17 AM

HP Recommended
Product: Specter 360T 15"
Operating System: Microsoft Windows 10 (64-bit)

Had to replace keyboard and now the lights don't work.   Would this help?   Also, various drivers have been notifying me to update.

1 REPLY 1

‎03-02-2020 05:49 AM

HP Recommended

Hi @barefootdesigns

 

Welcome to the HP Support Community. I'd be happy to assist you with the backlit keyboard. 

 

Please try these steps - HP Notebook PCs - Using the Backlit Keyboard

 

If the issue still persists, back-up the data and try re-installing the operating system using these steps - 

 

1. Shutdown the computer.

2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.

3. Press F11 once for System Recovery.

4. Choose the Keyboard Layout.

5. Click on Troubleshoot.

6. Go to Recovery Manager and click on System Recovery.

Note : Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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