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‎08-04-2022 11:47 PM

HP Recommended

Hi

This HP EliteBook 860 16 inch G9 Notebook PC (4C152AV) Software and Driver Downloads | HP® Customer Suppo...

Resolve the problem of touchpad and no more unknown devices after install chipset from that model.

Last step is how to9 activate windows 10 Home when I got notebook came with Windows 11 Home. Should I consider upgrade to Windows 10 Pro instead?

 

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‎08-05-2022 06:47 AM

HP Recommended

Hi:

 

I'm surprised that W11 didn't automatically activate when you installed it.

 

See if this works...

 

Install the free Showkey plus app from the Microsoft Store.

 

ShowKeyPlus - Microsoft Store Apps

 

Run the Showkey Plus app and it should report an Installed Key and an OEM Key (or at least an OEM key).

 

In the PC settings menu, change the installed key to the OEM key from the Showkey plus report and see if W10 activates that way.

 

How to Activate Windows 10 Change Product Key - YouTube

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‎08-05-2022 03:45 PM

HP Recommended

I didn't understand this Notebook quite new with latest CPU but why it limit the ram to only 2x16GB. I plan to replace Lenovo P51 which didn't have powerful GPU for render 4k video it could take 3 hour for 30 minutes video. This one only takes around 20 minutes. But I do need to run VMWARE so maximum 32 GB memory is too low because my P51 I bought 4 years ago can handle 64 GB.. I think because of Windows 10 not supported and memory only up to 32 GB  I will return this notebook and wait until HP had notebook had RTX 3070 and can have 4 memory slot so it can support 128 GB memory.

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‎08-05-2022 03:52 PM - edited ‎08-05-2022 04:32 PM

HP Recommended

The Crucial memory report indicates the model series will support 64 GB of memory if yours comes with DDR5 memory,.

 

HP - Compaq HP OMEN 17-ck1 (DDR5) | Memory RAM & SSD Upgrades | Crucial.com

 

Even the older models with DDR4 memory support 64 GB.

 

HP - Compaq HP OMEN 17-ck0000 | Memory RAM & SSD Upgrades | Crucial.com

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