Keyboard not working properly

[Iqra2]

My keyboard number have stopped working on my hp pavilion laptop apart from the numbers 5 and 6 . This means that I can't get into my laptop due to my password containing numbers. What do I do ?

[KrazyToad]

@Iqra2

Welcome to HP Community
 

I suggest you run a keyboard test to confirm the Hardware Functionality

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard

Meantime to login you can use the Onscreen Keyboard

To access the on-screen keyboard from the Windows login screen, look for the Ease of Access icon. It looks like a dotted circle with arrows pointing down and to the right. On the Windows 10 login screen, this icon is located on the bottom-right corner of the screen.

Click the icon to see the Ease of Access menu, which includes several options to assist users with disabilities. The option we’re looking for is On-Screen Keyboard. Click or tap it and you’ll see a full-size virtual replica of a standard keyboard layout appear on the screen.

Keep me posted how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.