• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Hello everyone

 

hope you can help me, I have a HP Zbook Workstation, wanted to install an additional M.2 SSD. This is possible as the notebook has 2x M.2 slots.

 

So done as planned, first battery removed, SSD installed, battery reinserted.

 

Since then, the LED on the power connector flashes orange and can no longer be started. The power LED also flashes orange briefly and does not stop. Even after holding the power button for 20 seconds to reboot, exactly the same thing happens. Then thought ok maybe he doesn't like the 2 ssd, so I undid everything. Unfortunately still the same problem -

 

removed battery and only tried with the power supply - same error. Bios battery removed and reinserted + ram bars checked if they are inserted correctly, still the same error. unfortunately I don't know what to do, the notebook worked perfectly before.

 

I have already searched the forum but have not found a similar case directly. I have also tested with windows key B and nothing has worked

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.